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1. Introduction
This Privacy Policy outlines the practices and policies of Computer Helper ("we," "us," or "our") regarding the collection, use, and protection of personal information provided by users ("you" or "users") of our website ComputerHelper.net.
2. Collection of Personal Information
We collect personal information from users when:
You voluntarily provide it to us when using our website or services.
You submit your phone number to receive text messages from our toll-free number.
You submit your email address to receive emails from us.
3. Use of Personal Information
We use the personal information you provide for the following purposes:
To provide the requested services.
To send you recurring automated promotional and personalized text messages (e.g., membership offers, legal defense updates, reminders) via our toll-free number, where you have provided express written consent.
To send you recurring automated promotional and personalized emails (e.g., membership offers, legal defense updates, reminders), where you have provided consent.
To comply with legal obligations.
To improve our services and user experience.
4. Mobile Information Sharing
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information (PII), including your SMS opt-in or consent status. Your mobile information will never be shared with third parties for promotional or marketing purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Toll-Free SMS Program Terms
As a sender of text messages via a toll-free number, we adhere to the following principles:
Consent to receive text messages is collected through a clearly labeled, unchecked checkbox separate from any other consent (including email consent) and is not a condition of purchase or service.
The phone-number entry field is accompanied by clear disclosure of the message program, message frequency ("Msg frequency may vary"), the statement "Msg & data rates may apply," and links to this Privacy Policy and our Terms of Service.
Privacy policies and terms and conditions are displayed next to the phone-number entry fields.
End-user information is protected and is not shared or sold to third parties for marketing, lead generation, or analytics purposes.
Opt-in and opt-out procedures are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions.
6. Opting Out and Help
You can opt out of receiving text messages at any time by replying STOP to any message you receive from our toll-free number. After you send STOP, we will send you a confirmation message and you will not receive additional text messages from us unless you opt in again.
For assistance, reply HELP to any message, or contact us using the information in Section 12.
You can opt out of receiving emails at any time by clicking the Unsubscribe link in any email we send you.
7. Disclosure of Personal Information
We do not share or sell end-user information, including mobile opt-in or consent status, to third parties or affiliates for any marketing, lead generation, or analytics purposes.
8. Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on ComputerHelper.net to enhance your browsing experience and provide you with relevant information. By using our website, you consent to the placement of cookies on your device. You can manage your cookie preferences through your browser settings, including blocking or deleting cookies, if you wish to restrict the data we collect. Disabling certain cookies may impact your ability to fully use our website's features.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at SMSsupport@computerhelper.net.
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